{"id":7262,"date":"2026-04-27T08:32:13","date_gmt":"2026-04-27T08:32:13","guid":{"rendered":"https:\/\/serapeplab.com\/?page_id=7262"},"modified":"2026-04-28T09:21:31","modified_gmt":"2026-04-28T09:21:31","slug":"ruckerstattungsrichtlinie","status":"publish","type":"page","link":"https:\/\/serapeplab.com\/fr\/ruckerstattungsrichtlinie\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7262\" class=\"elementor elementor-7262\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68a14bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68a14bf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19e5999\" data-id=\"19e5999\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df3b37b elementor-widget elementor-widget-text-editor\" data-id=\"df3b37b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-section-id=\"1plciow\" data-start=\"147\" data-end=\"168\"><span role=\"text\"><strong data-start=\"150\" data-end=\"168\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">1. General<\/span><\/span><\/strong><\/span><\/h3><p data-start=\"170\" data-end=\"300\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Your satisfaction is our top priority. That&#8217;s why we offer a <\/span><\/span><strong data-start=\"242\" data-end=\"279\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">30-day money-back guarantee<\/span><\/span><\/strong><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\"> on our products.<\/span><\/span><\/p><hr data-start=\"302\" data-end=\"305\" \/><p><span role=\"text\"><strong data-start=\"310\" data-end=\"344\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">2. Returns and Refunds<\/span><\/span><\/strong><\/span><\/p><p data-start=\"346\" data-end=\"444\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">You have the right to return your order within <\/span><\/span><strong data-start=\"397\" data-end=\"421\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">30 days of receipt<\/span><\/span><\/strong><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\"> , provided that:<\/span><\/span><\/p><ul data-start=\"446\" data-end=\"560\"><li data-section-id=\"pijw1t\" data-start=\"446\" data-end=\"490\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">The product is unused and unopened.<\/span><\/span><\/li><li data-section-id=\"1iu0lw\" data-start=\"491\" data-end=\"560\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">It is in its original condition and in its original packaging.<\/span><\/span><\/li><\/ul><p data-start=\"562\" data-end=\"654\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">After successful verification, we will refund the purchase price or offer a replacement.<\/span><\/span><\/p><hr data-start=\"656\" data-end=\"659\" \/><h3 data-section-id=\"epzhq6\" data-start=\"661\" data-end=\"680\"><span role=\"text\"><strong data-start=\"664\" data-end=\"680\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">3. Exceptions<\/span><\/span><\/strong><\/span><\/h3><p data-start=\"682\" data-end=\"725\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">A refund is not possible in the following cases:<\/span><\/span><\/p><ul data-start=\"727\" data-end=\"832\"><li data-section-id=\"tj7v9b\" data-start=\"727\" data-end=\"768\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Opened or used products<\/span><\/span><\/li><li data-section-id=\"ty1gvo\" data-start=\"769\" data-end=\"832\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Improper handling or damage caused by the customer<\/span><\/span><\/li><\/ul><hr data-start=\"834\" data-end=\"837\" \/><h4 data-section-id=\"1l70roh\" data-start=\"839\" data-end=\"867\"><span role=\"text\"><strong data-start=\"842\" data-end=\"867\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">4. Registration and procedure<\/span><\/span><\/strong><\/span><\/h4><p data-start=\"869\" data-end=\"954\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">To initiate a return, please contact us within 30 days at:<\/span><\/span><\/p><p data-start=\"956\" data-end=\"989\"><strong data-start=\"956\" data-end=\"967\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Email:<\/span><\/span><\/strong><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\"> [Your email address]<\/span><\/span><\/p><p data-start=\"991\" data-end=\"1046\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Please provide your order number and any photos you may have.<\/span><\/span><\/p><hr data-start=\"1048\" data-end=\"1051\" \/><h4 data-section-id=\"tzdbo5\" data-start=\"1053\" data-end=\"1077\"><span role=\"text\"><strong data-start=\"1056\" data-end=\"1077\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">5. Refund<\/span><\/span><\/strong><\/span><\/h4><p data-start=\"1079\" data-end=\"1196\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">After receipt and inspection of the returned item, the refund will be issued via the originally used payment method.<\/span><\/span><\/p><hr data-start=\"1198\" data-end=\"1201\" \/><h4 data-section-id=\"90gtm4\" data-start=\"1203\" data-end=\"1226\"><span role=\"text\"><strong data-start=\"1206\" data-end=\"1226\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">6. Shipping costs<\/span><\/span><\/strong><\/span><\/h4><p data-start=\"1228\" data-end=\"1369\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">The customer bears the costs for the return shipment, unless there is an error on our part (e.g., incorrect or damaged product).<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. General Your satisfaction is our top priority. That&#8217;s why we offer a 30-day money-back guarantee on our products. 2. Returns and Refunds You have the right to return your<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":{"1":"page","2":"type-page","3":"status-publish","4":"hentry"},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/pages\/7262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/comments?post=7262"}],"version-history":[{"count":6,"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/pages\/7262\/revisions"}],"predecessor-version":[{"id":7552,"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/pages\/7262\/revisions\/7552"}],"wp:attachment":[{"href":"https:\/\/serapeplab.com\/fr\/wp-json\/wp\/v2\/media?parent=7262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}