退款政策
1. General
Your satisfaction is our top priority. That’s why we offer a 30-day money-back guarantee on our products.
2. Returns and Refunds
You have the right to return your order within 30 days of receipt , provided that:
- The product is unused and unopened.
- It is in its original condition and in its original packaging.
After successful verification, we will refund the purchase price or offer a replacement.
3. Exceptions
A refund is not possible in the following cases:
- Opened or used products
- Improper handling or damage caused by the customer
4. Registration and procedure
To initiate a return, please contact us within 30 days at:
Email: [Your email address]
Please provide your order number and any photos you may have.
5. Refund
After receipt and inspection of the returned item, the refund will be issued via the originally used payment method.
6. Shipping costs
The customer bears the costs for the return shipment, unless there is an error on our part (e.g., incorrect or damaged product).